We have resumed standard in-home refrigerator and freezer pickups, however no-contact pickups are available by request. If you prefer a no-contact pickup we will collect the appliance from outside of your home (garage, patio, or porch). If you would like to proceed with a no-contact pickup, please print and sign the release form.

Print release form for a no-contact pickup

How to participate

You qualify for the free haul-away service and $50 bill credit if you are a Colorado Springs Utilities Electric customer and your refrigerator or freezer:

  • Is clean and in working condition
  • Is residential and between 10 and 30 cubic feet
  • Is owned by the incentive recipient (limit 2 incentives per calendar year)

For questions, call 888-540-5931


I'd like to:

(same day reschedules or cancellations must be completed via phone at 888-540-5931)

Schedule your pick up

Please fill in your zip code below and follow the steps on the following screen to schedule your pickup.

Colorado Springs Utilities account information

Please enter the 5-digit ZIP Code of the address listed on your residential account.

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