For the safety and health of our employees, vendors and customers, we are following the Centers for Disease Control and Prevention (CDC) guidelines during the COVID-19 pandemic. According to these guidelines, we are practicing physical distancing and we will only pick up working fridges and freezers that are outside your home. We encourage everyone to continue to disinfect common areas, wash your hands, wear appropriate face coverings and keep a 6-foot physical distance from others.

What you need to know

  • Must be an I&M residential customer.
  • Must own the appliance or have written landlord approval.
  • Refrigerators and freezers must be regular household size (10-30 cubic feet). Miniature and commercially sized refrigerators and freezers do not qualify. The freezer must be a stand alone unit.
  • Appliance must be in working/cooling condition, empty, clean and plugged in at the time of pickup.
  • Appliance will be picked up, at no charge, from your account service address.
  • Limit of two units per customer, per year.
  • Someone 18 years or older must be home.
  • Rebate check will be mailed 4-6 weeks after the appliance is picked up.
  • Product offerings and rebates are subject to change without notice. See the specific rebate application for Terms & Conditions. Rebates are subject to availability.

Questions, call 800-253-5661

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(same day reschedules or cancellations must be completed via phone at 800-253-5661)

Schedule Your No Contact - Outdoor Pickup

Thank you for recycling your appliance. Please enter the number - digits only - of the street address on your residential account (Example: A person living at 3021 Oak Street would enter 3021) and the account holder's last name as it appears on your bill.

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Please enter the account holder's last name as it appears on your bill.
Please enter the number - digits only - of the street address listed on your residential account (ex. an individual residing on 3021 Oak Street would enter 3021).
Please enter the 5-digit ZIP Code of the address listed on your residential account.


 
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