In light of the coronavirus health emergency we're committed to doing what's best for our customers and staff. We are able to safely collect your appliances from outside of your residence (garage, patio, porch or behind garage) at your request. This allows our staff to safely collect and recycle your unit without physical contact with you.
To choose this no-contact option,
Print release form for a no-contact pickup.
Should you need an in-home pick up, we can accommodate that request as well. Please continue without printing the release form.
This program is only accepting orders through 9/30/20. All orders must be picked up by 10/31/2020.
How to participate
- Must be an electric customer of FirstEnergy’s Ohio Utilities
- You must own the appliance(s)
- Refrigerators and freezers must be 10 - 30 cu. ft., plugged in, and operating (cooling) at the time of the scheduled pickup
- Limit of two refrigerators/freezers plus up to two room air conditioners/dehumidifiers per calendar year
- Your incentive will be mailed to you 4 weeks after pickup of appliance(s)
- Please note that this is NOT an appliance replacement program. Your old appliance will be removed and recycled in an environmentally friendly manner and will not be replaced with a new appliance.
To schedule your appointment over the phone, call 888-321-4985
I'd like to:
Schedule your pick up
Please enter the number - digits only - of the street address listed on your residential electric bill (ex. an individual residing on 3021 Oak Street would enter 3021) and the account holder's last name as it appears on your electricity bill.
FirstEnergy’s Ohio Utilities account information
